{"id":24696,"date":"2023-09-23T17:15:00","date_gmt":"2023-09-23T15:15:00","guid":{"rendered":"https:\/\/sparrks.io\/?post_type=job_ad&#038;p=24696"},"modified":"2024-09-05T12:01:56","modified_gmt":"2024-09-05T10:01:56","slug":"customer-care-associate","status":"publish","type":"job_ad","link":"https:\/\/sparrks.io\/en\/job_ad\/customer-care-associate\/","title":{"rendered":"Customer Care Associate (f\/m\/d)"},"content":{"rendered":"<h1 class=\"wp-block-heading\" id=\"beschreibung\">Description<\/h1>\n\n\n\n<p><\/p>\n\n\n\n<p>Du suchst nach einem schnell wachsenden HR Startup, bei dem Du Dich mit Deinen herausragenden sozialen Kompetenzen und kommunikativen F\u00e4higkeiten einbringen und am Unternehmenserfolg beteiligt sein kannst?<\/p>\n\n\n\n<p>Dann bist Du bei uns richtig! Denn wir suchen einen engagierten und begeisterten Customer Care Associate (m\/w\/d), der uns in der Betreuung unserer Kunden unterst\u00fctzt.<\/p>\n\n\n\n<p>Sparrks bietet effektive Personalentwicklung durch digitale 1:1 Coachings mit Top Executive Coaches und liefert messbare und nachhaltige Ergebnisse. Das Unternehmen wurde Anfang 2021 gegr\u00fcndet und z\u00e4hlt bereits DAX-Unternehmen, Top-Beratungen und f\u00fchrende Scale-Ups zu seinen Kunden. Mehr Informationen zu Sparrks findest du <a href=\"https:\/\/sparrks.io\/en\/\">here<\/a>.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"aufgaben\">Tasks<\/h1>\n\n\n\n<p><\/p>\n\n\n\n<p>Bei uns wirst Du von Tag 1 viel Verantwortung und eigene Arbeitsbereiche bekommen. Dabei arbeitest Du direkt mit unserer Head of Customer Success sowie den beiden Gr\u00fcndern zusammen. Deine Aufgaben k\u00f6nnen in Absprache mit Dir u.a. folgende sein:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Du \u00fcbernimmst die Betreuung und Beratung unserer Coachees via E-Mail &amp; Telefon<\/li>\n\n\n\n<li>Du unterst\u00fctzt beim Onboarding neuer Kunden auf unsere Coaching Plattform<\/li>\n\n\n\n<li>Du holst Feedback der Coachees ein und stellst im 1:1 Gespr\u00e4ch die Kundenzufriedenheit sicher<\/li>\n\n\n\n<li>Du unterst\u00fctzt bei der Terminkoordination und Absprache zwischen Coaches &amp; Coachees<\/li>\n\n\n\n<li>Du stehst im engen Austausch mit den Gr\u00fcndern und unterst\u00fctzt diese mit Vor-und Nachbereitung von Pr\u00e4sentationen, Pitches und Datenanalysen<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"qualifikationen\">Qualifications<\/h1>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Du gehst darin auf Kunden zu begeistern und Erwartungen zu \u00fcbertreffen&nbsp;&nbsp;<\/li>\n\n\n\n<li>Du besitzt sehr gute Kommunikationsf\u00e4higkeiten und ein hohes Ma\u00df an Empathie<\/li>\n\n\n\n<li>Du hast bereits Erfahrungen in der Arbeit mit Kunden und \u00fcbernimmst gern Verantwortung<\/li>\n\n\n\n<li>Du kannst Dich gut organisieren und h\u00e4lst m\u00fchelos mehrere B\u00e4lle in der Luft<\/li>\n\n\n\n<li>Du bist begeisterungsf\u00e4hig und brennst f\u00fcr unsere Mission&nbsp;<\/li>\n\n\n\n<li>Als echter Teamplayer m\u00f6chtest Du Dich st\u00e4ndig weiterentwickeln&nbsp;<\/li>\n\n\n\n<li>Du sprichst Deutsch auf Muttersprachniveau und hast sehr gute Englischkenntnisse<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"was-wir-bieten\"><strong><strong>Kompensation &amp; Benefits<\/strong><\/strong><\/h1>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A steep learning curve, a lot of responsibility and active involvement in shaping a company<\/li>\n\n\n\n<li>A dynamic team with great colleagues<\/li>\n\n\n\n<li>Office im Herzen von Berlin<\/li>\n\n\n\n<li>All the classic \"startup-perks\" like fresh fruit, drinks, good coffee&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Sparrks is an equal opportunity employer, so we welcome your application regardless of your ethnic background, gender or sexual orientation.<\/p>\n\n\n\n<p>Du suchst die M\u00f6glichkeit, den Recruitingprozess eines erfolgreichen HR Startups ma\u00dfgeblich mitzugestalten &#8211; Dann bist Du bei uns richtig &#8211; Wir freuen uns auf Deine Bewerbung!<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"content-type":""},"categories":[26],"tags":[],"class_list":["post-24696","job_ad","type-job_ad","status-publish","hentry","category-job-ad"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Care Associate (f\/m\/d) - Sparrks<\/title>\n<meta name=\"description\" content=\"Wir suchen einen Sales Manager f\u00fcr unser Business Soaching Start-up. 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