Case study:

Global consulting company seeks out Sparrks for performance management

Globale Unternehmens-beratung baut im Performance Management auf Sparrks Coaching

Introduction

Bain & Company is one of the world's leading management consultancies and employs more than 10,000 people in offices around the world. Due to the high demands placed on consultants working in a fast-paced and demanding environment, it is crucial that they consistently deliver exceptionally high performance.

The development programs for employees must therefore be easy to use and highly effective in order to meet Bain & Company's high standards.

Objectives

Bain & Company's goal is to offer a high-quality, 100% customized professional development solution that is easy to integrate into everyday life. The target group includes all consulting and business functions leaders.

Implementation

Sparrks coaching is available to leaders at Bain & Company as a flexible, needs-based form of support. It is used in particular in challenging situations, such as complex team or client-related issues as well as personal questions arising in day-to-day leadership. The coaching enables a fast and effective response to critical situations and supports leaders in purposefully developing relevant capabilities.

In addition, Sparrks coaching is often linked to the semi-annual performance review process. This allows identified development needs to be addressed in a structured manner and worked on individually.

Target group

Sparrks coaching is aimed at leaders at Bain & Company who seek to further strengthen their effectiveness in a demanding consulting environment. Whether in response to specific challenges or as part of formal development processes, leaders receive individual support to enhance their leadership and decision-making capabilities.

Results

The Sparrks Coaching format has established itself as a valuable development tool at Bain & Company. It supports employees in efficiently realizing their full potential. The use of Sparrks Coaching leads to a significant increase in employee satisfaction.

The result: A clear, effective, and sustainable start in the new leadership role.

44%

Average individual competency improvement

95%

Would recommend Sparrks and want to use it again

9.4/10

Satisfaction with Sparrks Coaching (NPS)

Client feedback

"Thanks to Sparrks' coaching, we are able to provide our employees support when needed. The efficiency of the format is very good: Successes occur within a very short time."

Janna Neophytou

Senior HR Director | Bain & Company

Voices from the Coachees

“This experience has been truly transformative, a real game changer for me.”

“The overall journey was thoughtfully designed and delivered real value. A smooth experience that continues to improve.”

“I’ve developed much greater awareness of how I show up and what drives my thinking and have been able to consciously turn difficult situations in a positive direction.”

“I gained a much deeper understanding of the underlying dynamics and a clearer perspective on what it takes to effectively step into my leadership role.”

“I now have a much stronger awareness of mindset and preparation, especially when it comes to projecting calmness and seniority.”

“I am better able to assess my own presence, know exactly what to focus on to improve further, and feel more confident in the skills I already have.”

Conclusion

The successful implementation of Sparrks Coaching at Bain & Company has resulted in measurable improvements in individual competences. A significant increase in employee satisfaction was also achieved. Sparrks has proven itself as a part of the personnel development program at Bain & Company and offers clear added value for companies looking for sustainable solutions in employee development.

Bilder: Bain & Company

Questions?

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