Privacy Policy

Sparrks Service GmbH

1. Data protection officer

The person responsible within the meaning of data protection laws, particular the EU General Data Protection Regulation (DSGVO), is:
Dr. Nicolas Stephan Co-Founder & Managing Director SPARRKS Service GmbH, Schönhauser Allee 167c, 10435 Berlin, Germany

You can reach him at +49 (0)30 52014961 or by email at

2. Your data subject rights

You can exercise the following rights at any time using the contact details provided by our data protection officer:

  • Information about your data stored by us and its processing (Art. 15 DSGVO)
  • Correction of inaccurate personal data (Art. 16 DSGVO)
  • Deletion of your data stored by us (Art. 17 DSGVO)
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO)
  • Objection to the processing of your data by us (Art. 21 DSGVO)
  • Data portability, provided you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO)

If you have given us consent, you can revoke it at any time with effect for the future.

You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the responsible body. A list of supervisory authorities (for the non-public sector) with address can be found at: >

For reasons of better readability, the masculin form is used in the following for personal names and personal nouns. Corresponding terms apply in principle to all genders for the purposes of equal treatment.

3. Addition Privacy Policy for Coaches

3.1 Disclosure of certain data to the user

Users are the employees of our clients who have booked our coaching. We call the employees of our clients who have booked our coaching "users". When we suggest you as a coach for a user, we share the following information about you with the user: practice experience, education, and personal information. You provide this information to us yourself.

3.2 Disclosure of certain data to the coaches

When a user chooses you for coaching, we share the following information about the user with you: First name, last name, language, employer, position, work experience, leadership experience, concerns.

You may not use the user's data for any purpose other than to fulfill the specific coaching assignment; any processing beyond this is prohibited. After the coaching has ended, it is contractually stipulated that you delete all personal data related to the user.

We process all of the above data in order to properly fulfill our contracts concluded with you and with our clients regarding the coaching of the user (Article 6(1)(b) DSGVO).

3.3 Disclosure of certain data to our customers

During the contractual relationship, we will provide our respective client with the first and last name of all coaches who have conducted a coaching session.

4. Additional privacy policy for users

4.1 Disclosure of certain data to coaches

In order to provide appropriate coaching, we will disclose the following data to one or more appropriate coaches from our selective coach pool: 
First name, last name, language, employer, position, work experience, concern information, suggested dates. We do not ask for special personal data, especially health data, and do not protect them separately if they become known. 

The coaches do not process this data for any other purpose than the fulfillment of the specific coaching assignment; any processing beyond this is prohibited. It is contractually stipulated that the coaches delete all personal data relating to a particular user after the coaching has been completed.

4.2 Deletion of personal data

We collect all of the above mentioned personal data in order to be able to fulfill our user support contracts concluded with customers as agreed (Article 6(1)(b) DSGVO). We delete this data immediately upon corresponding requests from the users as soon as we receive them at

Insofar as we have included names or pseudonyms in invoices for billing purposes at the instruction of the customers, these invoice components cannot be deleted before the expiry of the tax retention period.

5. Contacting by e-mail

If you contact us by email, we will process your message together with your contact details (name, email address and any other information added by your email client and the servers that transmit your email).

This data processing is based on our legitimate interest to respond to your request and to process any follow-up messages (Article 6(1)(f) DSGVO). We will delete this data immediately in response to corresponding requests as soon as we receive them at

Our mail servers work with TLS and SSL, which means that the data transfer between your mail servers and ours is encrypted as long as your email provider supports at least one of these features.

6. Processors and other recipients of personal data

The data processing is hosted on the following servers:
  •  Google Cloud Platform: Frankfurt datacenter (europe-west3)
  • INWX GmbH, Prinzessinnenstr. 30, 10969 Berlin, Germany

7. Cookies

7.1 General

Like many other websites, we also use so-called cookies. Cookies are small text files that are stored on your laptop, tablet, smartphone or similar when they visit our website.

You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete cookies or block their storage in advance. Depending on the browser provider, you can find the necessary information under the following links:

You can read our cookie policy here

7.2 Use of cookies

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Frequency of page views
  • Use of website functions

The data collected in this way is pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data will not be stored together with other personal data of you.

When you access our website, you will be informed about the use of cookies for analysis purposes and your consent to the processing of personal data used in this context will be obtained. In this context, a reference to this privacy policy is also made.

7.3 Technically necessary cookies -type and purpose of processing

The purpose of using technically necessary cookies is to simplify the use of websites for you. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

8. Legal basis and legitimate interest

8.1 Provision mandatory or required

The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be limited.

In this regard, we refer to our information about your right to object according to Art. 21 DSGVO below.

8.2 Data processing

The processing is carried out in accordance with Art. 6 para. 1 letter f DSGVO on the basis of our legitimate interest in a user-friendly design of our website.

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

9. Contact Formular

9.1 Nature and purpose of processing

The data you enter, when arranging an information meeting, will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This serves the assignment of the request and the subsequent response to the same. The provision of further data is optional.

9.2 Legal basis

The processing of the data entered in the contract form is based on a legitimate interest (Art. 6 para. 1 letter f DSGVO).

By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed for the implementation of pre-contractual measures (Art. 6 para. 1 letter b DSGVO).

9.3 Recipient

Recipients of the data are, if applicable, order processors.

9.4 Duration of storage

If there is a contractual relationship, we are subject to the statutory retention periods under the German Commercial Code (HGB) and delete your data after these periods have expired.

9.5 Provision mandatory or required

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

10. Use of Google Analytics

10.1 General

Insofar as you have given your consent, this website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: Google). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these web pages, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can find more information on terms of use and data protection at und unter

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The data send by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.

10.2 Withdrawal of consent

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

Browser Add On to disable Google Analytics.

11. SSL-encryption

To appreciate the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

12. Information about your right of objection after Art. 21 DSGVO

Right to object on a case-by-case basis

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(f) DSGVO (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

13. Change of our privacy policy

We reserve the right to adapt this data protection declaration on an ongoing basis so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The adapted data protection declaration will then apply to your renewed contact.


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